The mattress that was never paid for: a seller's story from Mexico
This story comes from the Riviera Veracruzana, in Veracruz, Mexico. A seller told it in a Facebook post on 29 April 2026, and the Mexican news site La Nigua then published it. His post is in Spanish. This page tells it in English, and his chat screenshot is translated below.
What happened
A woman contacted the seller about a mattress he had for sale. They agreed on a price and on delivery. As a favour, he paid extra freight himself, because she said she could not pick the mattress up.
The delivery went to Lomas de La Rioja, in the Riviera Veracruzana. The seller and the delivery man set the mattress and its base up for her.
When it was time to pay, she said she had no cash and would transfer the money. He gave her his bank details. Minutes passed, and nothing arrived. Her reasons were: her account was international; his bank was not one of the well known ones; and the money would land in a few hours.
The delivery man was waiting to be paid for his time, so the seller left, trusting the transfer would come. It never did.
After that, his messages were ignored, his calls were not answered, and in the end she blocked him.
In his post, the seller says more people have since come forward about the same woman and her husband, and he linked to another post about them. The news story about his case also tells Ilse's story from the Gold Coast, Story 1 on this page.
The chat, in English
In the seller's phone, the buyer's number is saved as "Colchon Hackett". In English, that is "Mattress Hackett". The messages in the screenshot say:
- Seller: "Good afternoon, I hope you are well. I am the person with the mattress. I wanted to check if I could confirm the delivery with you."
- Buyer: "Yes, thank you very much." "3:30, I'll see you there."
- Seller: "Ok, perfect." "Shall I see you at La Rioja, or here where I have it stored?"
- Buyer: "At La Rioja, please." "What is your name? Because to get in, I have to give them a code."
- Seller: he gives his name (covered in the screenshot) and sends the entry pass for the delivery, dated 25/03/2026 and marked "Furniture delivery". The address and the QR code on the pass are covered.
Read it where it was told
This story was published in the news in Mexico:
- La Nigua (news, in Spanish): the headline says a woman took a mattress by deception in the Riviera Veracruzana, and uncovered a dark history of frauds, even in Australia
- The seller's original Facebook post (in Spanish)
The details
- When: the delivery entry pass is dated 25 March 2026. The seller's post is dated 29 April 2026.
- Where: Lomas de La Rioja, Riviera Veracruzana, Veracruz, Mexico.
- In short: a mattress and base, delivered and set up. Payment promised by transfer and never received. Reasons given about an international account and a bank that was not well known. Then messages ignored, calls unanswered, and the seller blocked.
- What he lost: the price of the mattress and its base. His post does not give the amount. He also paid extra freight himself.
- Who he told: he published it in a Facebook group to warn others, and the La Nigua news site then reported the story.
If something like this happened to you, you can share your story. Your story goes up straight away, in your own words, and you can stay anonymous. You can also report a scam to Scamwatch.
Filed under: #AussieScammers